Policies

A&A Displays is a supplier to distributors and wholesalers of retail fixtures, displays, mannequins,
and store supplies.
We have also step forward into manufacturing custom retail fixtures & displays for national chain accounts
Unfortunately, we don’t supply to independent retailers.
All accounts are required to fill out a “New Customer Application”.

Unless otherwise specified, all LTL (truck) shipments will be arranged through our freight agents. Freight will be prepaid and added to the merchandise invoice.
Small package orders will ship via UPS.

Returnable Items:
All returns are required to have written approval from A&A Displays, prior to return.
All returns must be in the original packaging and be made within 30 days of receipt.
Returns must be shipped back at customers expense and are subject to a 25% restocking fee.

Non returnable items:
Due to the fragileness of mannequins, mannequins will not be returnable. In addition, showcases, are not returnable.

Claims for damaged goods or shortages must be noted on receipt at the time of delivery. For LTL freight shipments, damages or shortages must be noted on the BOL.
Claims for damages & shortages must be reported to A&A Displays within five (5) days of receipt of goods.
Filing damage claims with UPS and LTL is the customers responsibility if the billing account is the customer.
Customers are required to have written approval from A&A Displays prior to any returns. Please do not refuse delivery.

Note for showcases, any glass shipments- these items are inspected and packed properly by warehouse prior to shipping. Once you receive this shipment- it must be thoroughly inspected that nothing is broken prior to receiving as we will not be responsible once the trucking leaves your shipment with you.

Prices are subject to change without notice.
All major credit cards are only accepted for prepayment of orders.
To apply for credit, please fill out and provide references as requested in the “New Customer Application”.

There will be a broken box fee of $3.00 for any items not purchased in standard packing quality.

The minimum order amount will be $50.00. Anything under that will incur a $5.00 surcharge fee.