Job Outlook. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. Most computer support specialists work full time, and many work nights and weekends. The Registered Agent on file for this company is Rita Ferguson and is located at 92 Hickory Hill Rd., Tappan, NY 10983. Computer Support Specialist. Computer Support Specialist. IT Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. Computer support specialists install equipment, assist users with technology or software issues, troubleshoot when problems arise and serve as a resource for end-users.
More support services will be needed as organizations upgrade their computer equipment and software. Computer Support Specialist; Job Description & How to Apply Below. Junior Computer User Support Specialist. What is an IT Support Specialist? Salary for Computer Support Specialists. Multiple choice questions (single and multiple response), drag and drops and performance-based. Saving the day. Customer Service. These skilled information technology (IT) employees work within organizations or provide support and advice to keep networks safe and information secure. The lowest 10% earned less than $38,270, while those in the highest 10% bracket brought in more than $105,770 per year. Computer support specialists provide technical assistance, support, and advice to individuals and organizations that depend on information technology. Type of Questions. ×. The Computer Support Specialist program is a sequence of courses designed to provide students with an understanding of the concepts, principles, and techniques required in computer information processing. Computer support specialists help people with computer problems. Because computer support is important for businesses, support services may need to be available 24 hours a day. Computer Support Specialist Cert Prep that prepares individuals to manage the computer operations and control the system configurations emanating from a specific site or network hub. This Help Desk Support Specialist certificate prepares you to work on installing, configuring, managing and monitoring hardware and software applications in a stand-alone or networked environment. The computer specialist may provide on-site support, installation and maintenance. Direct user messages or calls to the appropriate IT personnel. While many computer support specialists work full time, many do not work normal business hours, but instead work in shifts so customers can receive assistance when they need it. 15-1231 Computer Network Support Specialists. Gain critical hardware and software knowledge hands-on, plus build the communication and critical thinking skills you need to assist clients with troubleshooting technology issues. Computer support specialist majors learn the technical and communication skills they need to help customers and co-workers with hardware and software problems. According to the BLS, the median annual salary for computer support specialists was $53,470 as of May 2018. Pathway: STEM Campus: Southeast (Customer Service / Call Center / Teleservice Operations) Computer support specialists help computer users by answering technical questions or resolving computer problems. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and . Laptops, desktops, gaming pcs, monitors, workstations & servers. Computer support specialists who work with servers or larger pieces of computer equipment may be required to lift 20 to 40 pounds while on the job. Provide technical support to customers via telephone, email, in-person and other electronic means. Perform network maintenance to ensure networks operate correctly with minimal . Many help desk technicians work for call centers and firms that contract with businesses, some work from home-based offices. We seek to find . Windows 7,8, 8.1 and 10. Computer support is given by the specialists to the customers to find a solution to all sorts of computer-related issues whether it's a computer program or equipment. Passing Score. Computer Support Specialist Salaries [About this section] [More salary/earnings info] []. Remote. The information technology specialist should go for freelancing and make some extra income. Computer support specialists earn a median income of $21.83 an hour, but your salary will depend on your location, job title, and experience. Computer Support Specialists, Inc. is a New York Domestic Business Corporation filed On December 10, 1984. Computer support specialists handle information, support, and repair requests, either . Computer support specialists provide help and advice to computer users and organizations.
90 Minutes per exam. IT Specialists Career Prospects. Information Technology - Computer Support Specialist. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. The computer specialist may also provide phone support to guide the user through diagnostic and repair procedures for many computer problems. As per the US Bureau of Labor Statistics (BLS), employment opportunities for computer support specialists are expected to increase 11% between 2016 and 2026, which is much higher than the average for other occupations . Specialists constantly interact with customers and fellow employees as they answer questions and give valuable advice. Despite the varying job titles, individuals who work in this role provide technical support to people having problems with hardware, such as printers and scanners, and software, such as apps and computer . Effective communication with a team and being able to ask for help when needed. Job Description Under the direction of the Supervisor, Field Customer Support, responsible for providing remote support to U-Haul Marketing Company Support Specialists and/or end users of computer based systems which comprise the U-Haul Wide Area Network (WAN). Reply to requests for information technology services, repairs, support, inquires or complaints. Many help desk technicians work for call centers and firms that contract with businesses, some work from home-based offices. Provides technical support to computer users, either as a part of an organization's information technology department, or to individual users in person or via telephone or other communication. 6,804 open jobs for Computer support specialist. Shop the latest Dell computers & technology solutions. While many computer support specialists work full time, many do not work normal business hours, but instead work in shifts so customers can receive assistance when they need it. The median annual wage for computer network support specialists is $65,450. To learn more about your potential new income and ways to advance your career, check out our Salary Tool . Gain skills in problem solving, team building, service management and interpersonal communication. Auto-enrollment creates a predictable, reliable . At that same time, computer network support specialist made an average of $62,770, per the BLS. Search Computer support specialist jobs.
Estimated $44.5K - $56.3K a year. I have been writing the textbook Guide to Computer User Support since 1998. Typical Pay for Computer Support Specialists.
Most computer support specialists work full time, and many work nights and weekends.
Computer support staff will be needed to respond to the installation and repair . Provide technical assistance to computer users. The best-paid 25 percent made $68,060 that year, while the lowest-paid 25 percent made $40,340. The IT-CSS graduate will be proficient with Microsoft Office, Windows operating systems, computer hardware, design and development of databases, basic computer network technologies, formal help desk environments and mobile computing devices. Computer support specialists provide technical assistance to users as well as maintain, upgrade, and repair computer systems and networks. Get the right Computer support specialist job with company ratings & salaries. Learn the skills needed to work as support specialist or computer technician. Computer support specialists are employed in a variety of industries, including IT, education, finance, healthcare, and telecommunication. 15 Essential Technical Support Specialist Skills For Your Resume And Career. Develop a career path as an IT Support Technician, Office Help Desk Specialist, Desktop Support Technician, and more. Position: Computer Support Specialist (H) Location: 2727 N Central Ave, Phoenix, Arizona 85004 United States of America. Program. Computer User Support Specialists.
Computer Support Specialist. Use a computer tracking system to manage new tickets. Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. System support specialists provide help desk assistance and technical support for all types of issues affecting end users, such as software problems, network breakdowns, and hardware failures. A computer support specialist would watch over computer systems everyday in a company or organization and give minor repairs, when needed, to software, hardware or other equipment in this job. Learn about current operating systems and application software, gain experience using Local Area Networks, and learn troubleshooting methodologies and a basic understanding of computer and network security. *See course syllabi for Computer Support Specialist course prerequisites. A computer support specialist helps users that are having problems with software, computers, printers, scanners, and other computer components. Computer support specialists who work with servers or larger pieces of computer equipment may be required to lift 20 to 40 pounds while on the job. The U.S. Bureau of Labor Statistics reported in 2018 that the average salary for computer user support specialists was $50,980 (www.bls.gov). Computer support specialists assist users with all aspects of computer systems, such as set up, software installation, and solving problems. The average salary for a Computer Support Specialist is $46,034 per year in Atlanta, GA Area. Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service.
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