[Had] I listed them higher (to cover shipping costs) with free shipping, there’s no way the item will sell. There is no seller protection and their policies are bogus. Also though returns are allowed, it is for only “not as described” or damaged items (so you can’t return items that do not fit); and the return window is relatively small. This means that you cannot return items purchased through Mercari for “Buyer remorse”. This app is a joke and should be banded. I messaged them on the 30th about my package because i posted it and took a video of me posting it in the mail (which I sent them screenshots of) but I think it’s lost in the mail because I posted it over a week ago and never got any tracking or anything and they haven’t replied and it’s the 3rd of November. Though there are no upfront fees, sellers’ fees that apply when an item sells is only 10% which is relatively low. It supports two shipping options, and it allows Sellers to choose a preferred shipping option or leave the choice of shipping option to the Buyer. Instead of going back and forth I offered her a refund because she had honestly been a problem since the sale so I wanted to be done with her. The best thing I like the most here is it allows you to sell to variety of products which also include some handmade stuffs, so whats better than getting paid for your talent. The Seller will have 24 hours to accept, or reject your offer or make a counteroffer. In fact, Mercari comes has a strong buyer’s protection.
Unfortunately, Mercari does not make it as a world facing eCommerce store. In this regards, Mercari does not let your ship the item yourself. If you fail to contact Mercari within 3 days of receipt, sales become final, and the item cannot be returned any longer. Yes the sellers know how to minimize their costs. You might find a deal but then The seller might just cancel your order or just let the order sit and nothing gets charged. Save my name, email, and website in this browser for the next time I comment. Buyers beware! In today’s generation all tasks have become online and fast, likewise even shopping. To track the item go to the home page of the application, then go to “My purchases” to look for your item and tap on it, below you will find “carrier tracking number”, that’s where you need to click on. Shame on me. They have a help center where you can communicate and get answered some of the questions like how the whole buy and sell procedure works, return and refund policy and others questions if you have any. Thus, for some items in Mercari, you’ll find that you do not have a choice of shipping method. You also use Apply Pay, as well as Mercani Credits. Do not sell here. Mercari takes a 10% fee off the total price listed. If a buyer decides they don’t want to cancel the Order you are forced to take the loss of money and they get to keep your product. Again, buyers also complain about customer support service. I had to list a brand new pair of jeans for $5 because the shipping was $11 for the buyer. So when it’s time for it to release payment to you, you’ll want to find different payment options. This is because the platforms that are powered by 100% legal companies are less likely to be a scam. Mercari advertises as “the selling app”. For example, at the time of writing this review, in Trustpilot, Mercari had an average rating of 1.9 out of 5; and in Sitejabber, it had an average rating of 1.6 out of 5. There are two ways to make a purchase – Buy Now and Make an Offer. However, it does not have a “no questions asked” return policy. Thus, the ideal eCommerce platform should feature fast processing of returns and issuance of refunds.
The item showed "fee shipping" in blinking text. After taking a look at the item if everything is good you just need to proceed with me. First Class/Priority Mail takes 1 – 3 business days going to the 48 US States, and takes 3 – 5 business going to Hawaii and Alaska; while Home Delivery takes 1 – 5 business days when going to the 48 US States, and takes 3 – 7 business days when going to Hawaii and Alaska. Romwe Reviews 2020: Is This Fashion Store Legit or A Scam? This will usually take up to 5 – 10 business days depending on your financial institution. However, the Sellers reviews suggest that some buyers easily use this to scam Sellers.
Returns are also not allowed for ill-fitting items. If you do not submit the Seller’s rating within 3 days of confirmed delivery, Mercari auto rate the Seller so that the Seller can be paid. Also read about Zaful Reviews 2020: Is It A Legit Fashion Store or A Scam? MONAT Review – Is it LEGIT or a Scam? While this increases the chances of your item selling, it significantly erodes your profit margin. The former (restocking fees) do not apply anywhere in Mercari. amzn_assoc_marketplace = "amazon"; Suffice it to say that a scam platform cannot earn the recognition of high profile industry watchers. amzn_assoc_ad_mode = "search"; It is owned by 100% legal company (Mercari Inc.). To ship a pair of jeans that weighs 1lb 2oz costs almost $11 (USPS) due to this change, whereas I was shipping jeans for $5.25 (USPS) months ago! I will never use this app again to sell or buy. So when you receive an unwanted item that is eligible for returns, the first step is to contact Mercari’s customer support service by submitting a request form accessible from its website. It won’t even cost you a penny making numerous deals. You’ve seen the product and everything is nice and intact.
Thankfully, Mercari ticks this box. Shipping is relatively fast, and there’s a strong buyer protection that ensures that you’ll receive your order and it will be as described. As a buyer, you’ll want a one-stop-shop where you can buy all your needs, as that will be more convenient that researching and visiting different stores for your purchase needs. After following the return process and shipping back an unwanted item, you’ll not want to wait forever to receive the refunds. With no explanation. The shipping options are EXTREMELY minimal with an OUTRAGEOUS expense added to it. As a seller, can you easily list products? If I could rate 0 stars I certainly would. The actual wedding sets look just like rolled up tin foil. However, you can only use Mercari if resident in the US, shipping charges are relatively high. Also, does it offer top services like fast delivery, easy returns, effective customer support service, etc? Sellers do not respond if you have a problem and you cannot even give them a rating, very unsafe.
You can also message the seller and try to bargain if you wish to! I packed it back up, included the toys, and dropped it same day. First, when you buy an item, you do not directly send the payment to the seller. Trying to contact the sellers is a joke, as is going thru their customer service. Mercari being the first privately held startup company in Japan which is valued at over $1 billion, having to reach unicorn status. Charging 30. If you find an item that you like, clicking on it will take you to the item’s description page. Unfortunately, Mercari does not shine in this regards, as its shipping costs are relatively high. If you want to use a marketplace, it’s because you have items that you’ll want to turn to cash. I sent them camera shots of my account that I could see and the emails up to date of this closing ! s*** site. Unfortunately, the reviews suggest that, most often than not, they (Sellers) do not get expected assistance. Since there are no upfront fees to list items and sell them in Mercari, if it does not work out as expected, you can simply walk away and not lose anything (financially). Just look at wish and all those rings come up from wedding rings to fashion rings. Currently it’s being operated in Japan and United States, it also expanded in United Kingdom in 2016.
and of course Mercari reviews good and bad everything well in advance. Yes, shipping costs are most often than not borne by buyers, but if they are too high, they will cause total cost to be high, and it’ll be difficult for your item too high. Then they said the label was the wrong weight from the seller so they had to print me a new one and issue a refund once the seller got the other one back. Well! Tonight I received a message that I am no longer allowed to use my account or open another account on Mercari. Mercari also says that it does not share your personal information with third parties, except it is to improve and personalize your Mercari experience. It is an e-commerce company or you can say a global marketplace allowing anyone to buy and sell products online. It doesn’t matter how well you package anything— if it is damaged in transit and you used their label you will be out your money entirely, as they deny every single claim regardless of how it is packed and offer you no supporting proof to pursue the matter with the shipper directly. Have a look on Is Asos Legit, Safe, Fake or Scam? You should know that eCommerce platforms usually have return restrictions, which means that it is not everything purchased from an eCommerce platform that can be returned. I've placed 2 orders thru this site in the past 90-days, in both cases the shipping status sat in "pending" and the items were never sent to me. They say there is a $200 insurance if you use their label but I haven’t heard anything from them. Thankfully, Mercari ticks this box. amzn_assoc_ad_type = "smart"; Mercari takes its initiative to take care of its users safety in the buy and sell processes. They have the audacity to want sellers to include free shipping. This is extremely subjective and there are 100's of these being sold. I have never had so much trouble with any of the sites. That’s when you’ll be able to start seeing the tracking updates by which you can look in to your orders. For that, you’ll have to first contact the Seller, before contacting Mercari using its online contact form. Please beware of the scammers. They promise to get back to you within 72 hours but they don’t, they let the order time out so they can keep the money from the sale.
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