Frequently Asked Questions – Covid-19. Registered Members Are Already Signed Up. Later cancellations and reschedules shall not be refunded. Prohibited items are Counterfeit goods. country (in which case, you need only an identity card, although we always recommend that you carry a passport anyway). Please note that passengers under the age of 17 originating from third countries do not benefit from exemption in alcoholic beverages or tobacco. As such, ANA aims to safeguard the rights of data subjects by protecting personal data against unauthorized access, misuse, loss or destruction. Many expats secure the services of a customs broker to clear household goods through Portuguese customs. All advertisements, promotions and other contents (including the reference buttons and hyperlinks) do not constitute any recommendation or endorsement from our part regarding the promoted good, service, or final website of the link. The website www.ana.pt is constantly monitored by specific tools to detect and eliminate potential cyber-attacks. The personal data we collect will not be transmitted to third parties without the express consent of the data subject, except when the requested service so requires, in which case ANA will request these third parties to use appropriate technical and organizational measures to fulfil the legal requirements and ensure the protection of the rights of the data subject, namely with regard to security and confidentiality. Clients may cancel/reschedule the booking with no added cost, up to 24 hours before the day of the booking. Such resources are available only for the convenience of the users and do not constitute an endorsement to such websites or their contents. ... Portugal customs. To cancel the booking, clients should contact our services through the following e-mail address: servicoscomerciais@ana.pt. The websites belonging to these external links are outside of ANA’s control. VATis charged on all goods (except for gifts worth £39 or less) sent from: 1. outside the UK to Great Britain 2. outside the UK and the EUto Northern Ireland VAT is not charged on goods that are giftsworth £39 or less. This was partially delayed until July 2019 for some smaller businesses. Prepare documentation. The shipper must be in Portugal at least one week prior to the arrival of the shipment for customs inspection. If you used the bar code/QR Code reader to enter the park, you should make sure that the booked time was not exceeded. During this process, your personal data is encrypted so that it cannot be read by third parties. In this sense, the customs services are responsible for inspecting all goods entering the EU that could compromise public health, harm the environment or endanger protected species, threaten the safety (both physical and social) of citizens, undermine human rights, such as human trafficking, or contribute to illegal activities, such as smuggling or money laundering. ANA shall not be liable for the possible fraudulent, illegal or abusive use of any credit card or any other means of payment. Portugal - Customs Regulations Portugal- Customs Regulations Includes customs regulations and contact information for this country's customs office. Shipment must arrive in Portugal within 90 days of the shipper’s arrival and All information provided at the advertisements or the final websites of the links shown at www.ana.pt or its mobile version are of the exclusive responsibility of the advertisers. ANA develops its best endeavours so that the information contained on this website is accurate and complete. are subject to customs clearance broker’s fees based upon the shipment’s value. You should retain all documents relating to the importation of your belongings as they will be necessary if you apply for permission to ship them back home. However, up to certain limits permitted by law, citizens are not required to declare the goods they are carrying with them. This page explains your rights and your duties, to help you choose the right corridor. Therefore, you must always keep the invoice or similar documents for your purchases. Get import and export customs regulation before travelling to Portugal. You can consult ANA's Cookie Policy here. Customs is responsible for enforcing the regulations that protect the rules of good social and business conduct in the European Union. The personal data collected is essential for ANA to provide the service. Our guides provide guidance on the issues you will need to address as you plan your move. The link to the payment pages of www.ana.pt uses a series of security methods and measures to protect the personal information of our users. To comply with new security rules published by VISA International and Europay/Mastercard International, as of 01 April 2001, all requests for authorization to perform transactions using these systems’ cards may only be processed by RedUnicre when the information furnished includes the security code (CVV2/CVC2) of the card in question. In such case you should pay for the exceeding amount before leaving the park, otherwise you may proceed to the exit. Can Brits Still Afford To Move Or Retire To The Sun? Passengers traveling to other islands must clear their baggage at the first airport of entry in Portugal. ANA shall implement adequate technical and organizational measures to ensure a level of security appropriate to the risk, namely with regard to security and confidentiality, in order to protect users’ personal data against unauthorized and unlawful processing and against accidental loss, destruction, disclosure, damaged or alteration. Prices and existing types of parking that are shown on the website, are subject to change and updates without previous warning. Here's a handy guide for all you need to know about customs. When you decide to acquire a service, you have access to the website www.mbnet.pt, where you can generate a credit card number, and define the maximum amount of the transaction. When And How Do I Apply For A Schengen Visa? The currency used as basis for the prices of the services mentioned is Euro, and the final purchase takes place in Euros. The relationship between ANA and all users will be governed by the new version published. Certain items are restricted or subject to duty: The following items are prohibited from entry to Portugal: Vehicles owned for at least six months can be imported but they will be subject to tax and duty, which varies according to the age, make, model and engine size. All the services you will need to plan your move overseas, from Visas to Removals, listed in one place here. They have no harmful effect on it and do not contain viruses, retaining only information related to your preferences, which does not include your personal data. ANA – Aeroportos de Portugal, S. A. Portugal & The Azores HOUSEHOLD GOODS AND PERSONAL EFFECTS CUSTOMS REGULATIONS AND REQUIRED DOCUMENTS Customs Regulations: Customer must be present in Portugal prior to arrival of the shipment for Customs inspection. Users who do not agree to these terms and conditions may not continue to use this website or book any services through it. Between filing the paperwork, perfecting the packaging, cross-border delivery, Customs clearance, and local delivery within Portugal it may take anywhere between 3 weeks to 4 months (or more!) Entry Requirements Visas are not needed by U.S., Canadian, Irish, Australian, New Zealand, or British citizens for visits of less than 3 months. If you are transporting cash or monetary assets in an amount equal to or greater than 10,000 euros, or an equivalent in a different currency, you must declare it. You can also trust UPS to handle your customs clearance for heavy freight, allowing you to seamlessly move your shipments across borders. Learn more about transporting money. Thus, we recommend that you will always allow the necessary time for these procedures. It is based on a principle of ANA - AEROPORTOS DE PORTUGAL, S. A. PRIVACY POLICY. For more information, see the page on Money Movement Limits. Any user attempting to use a payment method without authorization, if found by ANA, will be removed by ANA and prohibited from using the services at www.ana.pt. The data controller is ANA-Aeroportos de Portugal, S. A. living l investing l working l studying l other types of residence. When booking a service, users must enter their name, email address, telephone number and billing information for the service. Parking spots are not marked, unless otherwise indicated. The Registered Exporter system (the REX system) is the system of certification of origin of goods that applies in the Generalised System of Preference (GSP) of the European Union since 1 January 2017. Credit card bookings are subject to confirmation by RedUnicre. You can also confirm if the secure session certificate belongs to ANA, Aeroportos de Portugal, SA, by checking the information in the window which opens after clicking on the padlock); - To ensure that the browser is closed before leaving the computer unattended; - To make sure that the computer or computer network used to access www.ana.pt is free of viruses and spyware. Is there any problem / complaint with reaching the Portugal Customs Office in Terminal De Carga, Lisboa , Portugal Address or Phone number? The agreement between the user and ANA, based on these terms and conditions, shall be governed and interpreted according to Portuguese law. This is a priority lane allowing for speedy security control. Later cancellations and reschedules shall not be refunded. You may also carry some goods – alcohol and tobacco – without paying added taxes, provided the quantities are within the permitted limits. These technical and organizational measures are regularly tested, assessed and evaluated, in order to ensure the security of the processing. Import Regulations by customs Export Regulations by customs The taxation charged by Customs corresponds to the VAT (value added tax) and excise duty applicable to all purchases exceeding the amounts permitted by law. Customs Requirements In Portugal. Looking for an unique experience at the airport? The Service Policies here included rule the relation that is established between ANA and the Website user. I want to be notified about promotions, offers and news concerning my airport. For the above mentioned purposes and in order to provide the services, the users’ personal data may be processed by ANA or on its behalf by processors. However, up to certain limits permitted by law, citizens are not required to declare the goods they are carrying with them. It offers a wide range of Portuguese beverages, snacks and products for you to enjoy. The same way as when shipping regular packages, customs duties and fees do apply when the shipment is marked as a gift. This service is available in the airports of Lisbon and Porto, and it may be booked through the website www.ana.pt. In case the parking entrance is equipped with a bar code/QR Code reader, you should pass the voucher on the reader and collect the ticket. All intellectual property rights related with the information made available on this website, including but not limited to text contents, headlines, photos, images, moving images, pictures, names, logotypes and brands, belong to ANA or to possible licensees. You pay VAT when you buy the goods or to the delivery company before you receive them. The website’s purpose is to provide commercial and operating information considered relevant to the users of the Lisbon, Porto, Faro, Madeira and Azores airports. One of... Portuguese estate agents must be licensed and qualified, so ask to see their INCI certificate and AMI licence. The client should collect the ticket issued when entering the park and keep it until exiting. For the entry into Portuguese territory, foreign nationals need to comply with the following conditions: Holder of a travel document valid for more than at least three months of the duration of the required stay. If ANA decides to change these Service Policies, the new version shall replace this one, and shall enter into effect on the date of its publication at this website. So you are moving abroad? For what purpose do we use personal data? While waiting for your flight, you can also stay in tune with the latest news with channels, newspapers and magazines telling everything that’s going on, everywhere. Similarly, ANA shall not be liable by the services and/or products offered by third parties through this website. Shipment must arrive with in 90 days of the customer and within 120 days of issue of the “Certificado de Bagagem”. The voucher must be printed out, since it must be shown to use the parking area. However, such withdrawal does not compromise the lawfulness of any processing done, based on prior consent. © 2016 ANA Aeroportos de Portugal. If you have to pay VATto the delivery company, it’s charged on the total package value, including: 1. the value of the goods 2. postage, packaging and insurance 3. any duty you owe VAT is charged at the VAT … Make the transition work better with our free-to-download, full-colour guides. You will find a full list of procedure codes in the AIS trader guide on the Revenue website. Users of the website agree that ANA shall not be held liable for any direct or indirect loss resulting from the use of the information it contains. Your Guide To Living In Spain guides you on the issues you will need to address as you plan your move to Spain. ANA is committed to ensuring the privacy and protection of the personal data of all those who relate with ANA, namely users of the website www.ana.pt. The personal data we collect is used to provide services, manage customers and fulfil legal and tax obligations. These technical and organizational measures are periodically reviewed and improved. ANA reserves the right to approve or deny these links. All new items are subject to duties. At the time of entering the Lounge, you can also request your boarding pass. – we recommend that you declare them before boarding. Proof of application for residence permit 12. ANA assumes no responsibility for the content of these websites, or for any products or services purchased or hired by users at any of these websites, or at websites linked or referred to in them. Top-notch reception is our priority. There is no need to hold a credit card. If you want to use your waiting time to get ahead, the “ANA Lounge” has everything you need to work comfortably and efficiently. Everything You Should Know About Renting In Portugal, “Certificado de Bagagem” issued by Portuguese Consulate, Inventory – it should be in duplicate and signed and dated by the customer, written in Portuguese and certified by Portuguese Consul in country of origin confirming ownership, Valued inventory with make and serial number of major electrical appliances, “Atestado do Residençia” (proof of entitlement to reside in Portugal), Either deed to property owned by customer, work permit or a permanent residence permit, Declaration of ownership of goods, signed by the customer and witnessed by a Notary Public stating goods are the customers own possessions, New items (less than six months old) or that do not appear to have been used, A reasonable quantity of wine and spirits can be included but should be consistent with the normal contents of a domestic wine rack and cocktail cabinet, Firearms, weapons and ammunition (up to a caliber of 7.62mm requires a special permit, anything over is prohibited). Entering the park using the “Via Verde” system prevents the use of the voucher. Passengers entering Portugal from countries where European regulations do not apply, may transport personal effects free of VAT up to a limit of 430 euros and of excise duty within certain limits. (hereinafter referred to as “ANA”) is committed to ensuring the privacy and protection of the personal data of all those who relate to ANA, namely the users of the website www.ana.pt. Since it is a virtual card, valid for only one transaction up to a ceiling determined by you, the use of MBnet ensures greater security. – Mandatory completion of SEF form and 14-day prophylactic isolation for passengers coming from countries listed on sef.pt. Passengers traveling to other islands must clear their baggage at the first airport of entry in Portugal. Such policies may be subject to change whenever ANA considers necessary. To get the refund, you must present the purchased goods together with the corresponding Tax Free form. - Carrying goods – personal items and/or purchases – not intended for commercial purposes, in the amounts permitted by law and whose circulation is not prohibited or restricted. A statement that the owner does not possess a furnished residence in Portugal is also required. Entry in Portugal. The booking of the services made available at the website may be paid through credit cards of the VISA or Mastercard network that the user may be the beneficiary. The driver is responsible for any damages caused in the park to ANA or to third parties. In such case, these processors are obliged to provide sufficient guarantees to implement appropriate technical and organizational measures in such a manner that processing will meet the legal requirements and ensure the protection of the rights of the data subject, namely with regard to security and confidentiality. On the other hand, if you are travelling abroad transporting your own high-value equipment – cameras, computers, tablets, etc. to get a parcel delivered to your recipient. All prices mentioned include VAT at the legal rate in force in Portugal. ANA has designated a Data Protection Officer, who can be contacted directly via letter at: What measures does ANA take to ensure the security of my personal data? This website cannot be shown embedded in other websites that do not belong to ANA. Goods Documents required Customs Prescriptions Remarks Removal goods, - Private ... IMPORTATION CUSTOMS CLEARANCE CHARGES Customs broker’s fees are to be considered as ... Duty free entry. You may book the ValetXpress service in two ways: - On the internet, when making your parking booking. Be sure to include all necessary information on your commercial invoice, since this is how customs authorities will classify and process your shipment. When transporting quantities above those listed in the relevant table, passengers are required to declare such items at Customs. The parking booking and its use does not dispense the consultation of the park regulation in force, available for consultation on the manual payment cashiers. Address : Lisboa Xabregas R. Da Cintura Do Porto 1950-317 Lisboa Grande Lisboa (31) Portugal (pt) Phone : : 351218620884. The voucher must be printed out and delivered when entering the Lounge. goods are to be placed. Import duties and taxes are assessed using the customs paperwork. The Property Market In Portugal – Is It Time To Buy? There are several cases in which one can be exempted from payment of customs duties during the customs clearance procedure: When a parcel is marked as a gift and its value does not exceed €45. The “ANA Lounge” was created with comfort and convenience in mind for frequent flyers seeking a unique experience. Portugal Customs Office in Lisboa , Portugal Taxation and Customs Address | Phone number | Email | Working hours. The website www.ana.pt is monitored by specific tools to detect and eliminate potential cyber-attacks. Even so, ANA shall not tolerate any fraud or attempted fraud, or illegal use of such means of payment. This way, when you return, the customs services will already know that the equipment is yours and you won't have to pay taxes corresponding to their entry into the country. Please report any issues using the below comment form. Rate your experience with the Portugal Customs Office in Terminal De Carga, Lisboa , Portugal: (click on the stars below) The website and the mobile version of the website www.ana.pt may contain advertisements (including banners), promotions and other contents supplied by third parties, including the retailers. Customs Restrictions of Foreign Destinations – What You Cannot Take to Other Countries. When sending outside of the EU, your shipment will be subject to customs clearance prior to delivery. - Travelling with no baggage or transporting cash or monetary assets in an amount under 10,000 euros (or an equivalent amount in a different currency). The service operates between 5:00 AM and 11:00 PM, with a maximum use time of 3 hours. Personal data will be stored for no longer than necessary for the purpose for which the personal data were processed, notwithstanding data retention periods provided for by the law. Passage through Customs is mandatory for all Portuguese or foreign travellers entering or leaving the country transporting money or goods. Last Published: 11/19/2019. Map : View direction here living in portugal. Learn more about VAT refunds. To cancel/reschedule the booking, clients should contact our services through the phone number 808 919 091 and follow the instructions provided by the operator, or send an email to: - Bookings for Lisbon Airport: lisboapark@ana.pt, - Bookings for Porto Airport: portopark@ana.pt, - Bookings for Faro Airport: faropark@ana.pt, - Bookings for Madeira Airport: madeirapark@ana.pt. Yes. Once at the airport, after checking in, you can go to the Fast Track line with your boarding pass and voucher and show your proof of purchase with the barcode. Portugal. Who can I contact to exercise my rights as a data subject? ANA would like to point out that the “Fast Track” – although it makes getting to your flight faster, with less time waiting in line – does not replace or shorten mandatory procedures such as check in, security or boarding. In particular, ANA has no control or responsibility over: 1 - Quality, safety or legality of any good or service advertised by third parties; 2 - Authenticity or accuracy of the description of the good or service advertised by third parties; 2 - Competence or authorisation of the advertiser, retailer or third parties to sell such product or service. An Insurance Certificate is a document required for import customs clearance. When booking a service, the client must correctly fill in the details requested at the form; otherwise it may not be validated by ANA. Create commercial invoice. ANA has a wide variety of parking offers. Copy of identity card (diplomats) Specific Information ANA may not ensure that the contents of any third party website are accurate, legal or harmless. There are basically 3 steps to clear an object being held in customs in Portugal at the CTT. Azores: baggage is cleared at Sao Miguel island (PDL), Terceira island (TER) and at Santa Maria island (SMA). temporary and permanent residence permit l eu blue card l data amendment. A customs broker deals with the Customs documentation needed to import or export goods in Portugal. Customs threshold (from which tariffs are required) Customs duties are not charged if the total value of the goods does not exceed EUR 150 (excluding shipping charges and insurance). It is required on all electronic customs declarations. I have read and accept the Terms and Conditions and Privacy Policy. Customers who make a reservation will receive a confirmation email with a voucher, and another email with an invoice. The user irrevocably and unconditionally agrees to submit to the non-exclusive jurisdiction of the courts of the judicial circuit of Lisbon, with regard to this agreement. Before you leave the park, you should present the ticket collected when you entered, together with the booking voucher and identification document, at the manual payment cashier. After a transaction, information regarding payment methods (debit card, credit card, or other) will not be stored in our system. If the goods and assets you are carrying – including cash in an amount equal to or greater than 10,000 euros – are above the permitted limits, you are required by law to declare them at Customs, thus avoiding heavy fines or having your goods confiscated. You do need a valid passport unless you're a citizen of another E.U. ); - At the time of accessing the payment page or the pages for editing personal data, to confirm that the browser is in secure session (in this case, the browser bar will show a specific symbol and padlock, and the website address will begin with "https://"). MBnet is a solution of SIBS – entity responsible for the Multibanco network - to make payments on the website www.ana.pt in a simple and secure way. Getting the required documents in advance is vital if you want to avoid hold-ups at the border. - Whose baggage contains tradable goods in quantities greater than those permitted by law and that are not exempt from value added tax (VAT) or excise duty. the classification of the goods on the customs tariff (nomenclature framework); the custom duties and other levies applicable to the imported goods (VAT, special consumer taxes and Vehicle Tax); the remaining measures applicable to the import and export of goods (customs clearance restrictions, prohibitions and conditions).
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