It is because the first disc can only be connected to the router using that cable. The set up process is a breeze, you just download the BT app onto your device (I've now got it on Apple and Android devices) and it walks you through how to do it. Easy set up in minutes with step by step instructions in the Whole Home Wi-Fi app View your additional disc in the app where you can see who's online and even pause the internet Intelligent Wi-Fi technology automatically connects you to the fastest and strongest signal as you move from room to room (Wi-Fi roaming and band steering) I have tried turning off my 'SmartHub 2' for a few minutes and then turning it back on before once again trying to pair up the 'Disk'. Plug the Ethernet cable into the LAN1 socket of the modem. When properly setup, you can expect better connectivity of your wireless internet. Some of the possible hindrances in the connection can be walls, trees and other interferences from the device. 20h19. 4GEE WiFi mini: includes SIM preloaded with 2GB monthly recurring data allowance. What Is A Good Ping Speed & How to Lower Ping, BT Change of Address – The Ultimate Guide. Well, you have landed at the right place! Once the Full Fibre is switched on, wait for the email or text for confirmation. 31-01-2019 Keen writer & love to explore the New in Technology. 27-03-2019 Make sure to keep the cables out of children’s reach. To start, BT has opted for a disc-shaped design with an attractive off-white colour, BT logo in the middle, and thin 7.7mm profile. After a couple of minutes it will turn solid blue, You can now unplug the Ethernet cable. A desire for faster ways of living demands for a reliable internet connection. To solve this issue, BT has come up with a unique Disc to solve all the Wifi woes that users face. However the 'Wi-Fi Disk' disconnected from the network at some point (Nothing has changed from the initial set up, nothing moved, added or changed) and now will not reconnect. Hi, I received a replacement 'Disk' however the pairing problem is still there with the new disk as it was with the old one. Avoid hindering it with blocks and carpets. 22h29. Once activated, remember to always switch on the modem to avoid interruption in doing or receiving calls and messages. Click More, your wifi Network, then Set Up New Disc. A desire for faster ways of living demands for a reliable internet connection. 20h48. 31-01-2019 I have tried resetting the Disk and starting afresh by connecting directly to the hub using an ethernet cable and the disk responds by turning on a solid blue light after a couple of minutes however when I disconnect the ethernet cable the light turns red and flashes no matter how long I wait. on We may earn a small commission when you buy through our links. As mentioned, My BT app has a disc location that can help you the best place for the wifi disc. I have gone through the set up procedure multiple times with the same end results. As you are locating the discs around the house, you use the App to find the best locations which is … Tried resetting the disc several times. The best way to do it is to check the instructions on your My BT app. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This is the process to pair them without the app. After setting it up, you can expect better connectivity all your corners of your house and that too at a constant speed. Data lasts 30 days or until used. This is the process to pair them without the app. You have to connect them to the Ethernet cable port using another disc. To get started on your bt complete wifi disc setup, you have to get a BT ID first. Connect it to the WAN port located on the back of the BT Hub. Follow these steps and you can complete the setup without any issues. Hi @JimWooly21 thanks for the update and good to hear all is working ok now. Both your Smart Hub 2 router and your linked Wi-Fi Discs can be managed through the My BT app. It comes with 2 DECT antennas and assimilated support suitable for Ultrafast broadband. 17-09-2019 Looking for BT WiFi disc setup? If you are a Full Fibre customer but do not have an Openreach modem, you have to book an engineer to install it using My BT app. Up to 2 further Discs if required delivery charge of £6.99 may apply. on It will assist you in the proper setup and finding the best location for the disc. In this step by step guide, you will learn how to setup BT Wifi Disc at your home and enjoy seamless internet. Discs: one disc provided when you take Smart WiFi. Smart Hub 2 is BT’s most advanced router, which contains unique features that deliver faster speed. £198.37. I have not tried a full reset of the 'SmartHub' as I have quite a few port forwarding rules set and don't want to lose them. Never use other power adapters. An email will be sent, and it is ready for activation. You will love a hassle-free, single, and seamless network that reaches from your basement to the attic. on on It is a smart disc that helps to boost your Internet connection. If you are using Whole Home Wifi or Mini Whole Home Wifi, you can connect more than one disc to the router with Ethernet cables. At first, it will blink red. 15h36. The disc setup without the app can never get you to enjoy the most reliable signal you can get. BT Hub 5 on 70 meg BB. I am having the same problem. Always ready to share news and events related to Tech and Internet world. 19h54. They say “JDY-09” on the back. If you will connect using the Ethernet cable found in your Hub box, follow these steps: Disconnect the disc from the mains and plug it on your chosen location.. 30-03-2019 However, if you are using Premium Home Wifi, it is not possible. Do You Need A Phone Line for Broadband? They connect and transfer data correctly, but I cannot get them to disconnect. Just 'Bit the Bullet' and reset my Smart Hub (after saving the settings to an external file) back to factory settings. The Disc also has a Gigabit Ethernet socket for you to connect a wired device to your home network. BT Whole Home Wi-Fi, Pack of 3 Discs, Mesh Wi-Fi for seamless, speedy (AC2600) connection, Wi-Fi everywhere in medium to large homes, App for complete control and 3 year warranty, White ... of 5 stars 3,527. on Initially when I received the 'Smart Hub 2' and 'Wi-Fi Disk' everything set up with ease. With its MY BT application, you can easily manage your BT account anytime. Get more about this by clicking your home screen or check Your wifi Network in the More option. Xtrium is user supported. This is what a subscriber expects from the Internet provider. Well, you have landed at the right place! Wi-Fi Signal Strength & Download Speeds With its powered Smart Hub and disc, you can surely get the strongest connections anytime, anywhere! 31-03-2019 This disc acts as an extender and extenders the reach of your wifi signal. @JimWooly21 Thanks for posting and welcome to the BT.com community forums. Keep the area ventilated. Make sure to maintain the room temperature between 0and 40°C. Let us learn how you can set up the extender in easy steps. I thought I’d be able to force them to disconnect by setting the EN pin low, but that has no effect. Unplug the cable. 29-01-2019 All Freeview channels and streaming services (like Netflix and iPlayer) will work but any BT TV multi-cast or subscription channels (like BT Sport) will only work via the app and not through the guide on the set top box. An easy way to get a discount without a coupon is to download Walmart’s mobile app and use the Savings Catcher, especially if you don’t want to go through the trouble of comparing prices. reset sends a command to the device which causes a hardware reset or reinitialize and reset of the internal counters of the board. If you get any future issues post back and let us know. Ihad the same problem as Jim. Only by factory resetting all three in that order did everything work together. Got a disc but unable to set it up? 11h57, on It will serve as your access to manage your online services of the company. When the connection speed is low, adjust it after the setup. The AT+DISC command gets passed through like any other text. Here, you can check your products, bill and internet usage, and extras of the UK company. How to Get a New Remote For DIRECTV Easily? These may cause scratches or markings. 27-03-2019 BT Hub 5 on 70 meg BB. 18h07. I have the same issue, 3 disc pack and 2 disc pack plus One disc (total 6). The range of the disc depends on the location and its operating surroundings. on Buy Boytone BT-28MB, Bluetooth Classic Style Record Player Turntable with AM/FM Radio, CD / Cassette Player, 2 Separate Stereo Speakers, Record from Vinyl, Radio, and Cassette to MP3, SD Slot, USB, AUX: Turntables - Amazon.com FREE DELIVERY possible on eligible purchases But if you are a new user, the Company will create your BT ID. Best Location for Wireless Router Upstairs or Downstairs – Ultimate Guide, The Best Place to Put Router in 2 Story House. on Download the Walmart app. on Got a disc but unable to set it up? Possible Solutions. Had to factory reset the Smart Hub 2, then factory reset the first dsic (which was paired successfully originally), and then reset the second disc (which was the one causing the issues). 15h25. I have the same issue, 3 disc pack and 2 disc pack plus One disc (total 6). 5 Discs work fine, the 6th disc turns blue when wired to the hub but turns red as soon as it is disconnected. Do not place the discs and other equipment near water sources. However, many of us struggle to get the perfect speed at all rooms despite the connection being perfect. The app will also help you to set-up and optimise your wi-fi network. Disclaimer – Copying of Content Is Unlawful & Strictly Monitored. If you need replacement, contact the helpdesk. This product was easy to set up and was working within 5 minutes out of the package. Typically, you might see a speed boost of around 25% when using a Smart WiFi Disc in a typical four-bedroom home. How to Cancel a Line on Verizon Family Plan Easily? Looking for BT WiFi disc setup? Once your broadband connection is back up and … ... Reloaded my personal settings for port forewarding etc then tried to set up my WiFi Disk and it was succesfull. The wifi disc will start blinking blue until it turns solid blue after some time. I've sent you a Private Message with details on how you can get in contact with the mod team. I cant pair my WIFI disc with my Smart Hub 2, Re: Wifi Disc pairing problem - it doesn’t, Announcements, Guides & Community Updates, Plug one end of the Ethernet cable into one of the yellow ports at the back of the Smart 2 Hub, Plug the other end of the Ethernet cable into the yellow port at the back of the Wi-Fi Disc, The light on the Wi-Fi Disc will start flashing blue. In doing the BT wifi setup, remember to do the following: Now that you completed the BT Wifi Disc setup, you can now experience the guaranteed wifi connection with internet speed up to 10Mbps in every corner of your home. @hallsworthb Sorry about that, did you try to pair them using the MyBT app first? Creative Things to Do with An Old Satellite Dish? Do not place the equipment on fragile surfaces. How to Switch from T-Mobile to Verizon in Easy Steps? Initially with the ethernet cable attached the hub light turns to a constant blue after a few minutes but when I disconnect the ethernet cable the light turns to a flashing red after a couple of seconds and remains a flashing red. 15h25. To setup the Smart Hub 2, do the following: The next step in the disc setup is connecting your Hub and wifi. I will monitor the situation over the next week or so but I have every confidence that all will be ok from now on. Hence you can expect to solve the BT problems. This feature lets you scan your receipt and then it checks top competitor prices on the items you bought. Reloaded my personal settings for port forewarding etc then tried to set up my WiFi Disk and it was succesfull. I am happy with this purchase According to EE, each Wi-Fi Disc is able to support up to 60 connected devices at one time (up to 30 devices using 2.4GHz Wi-Fi and up to 30 devices using 5GHz Wi-Fi). Place all the parts away from exposure to heat and sun. Existing customers already have this access. Then it will go back to the blue color after a few seconds. 13-04-2019 22h00, on So, without any delay, let us get started! For less than $20 your computer will have working wifi and bluetooth again! When your computers wifi or bluetooth starts acting up, instead of an expensive repair to change out the module, just buy this little dongle. This is what a subscriber expects from the Internet provider. If you are a customer of this UK company and getting speed issues at any corners of your home, then this booster is a must-have for you. I'm sorry to see you're having problems with your complete wifi disc. A Fool Proof Guide, BT Moving Home : The Ultimate Guide to Move Home with BT. reset Wifi settings of the counting device so the Wifi Manager will come up after the next reset to select a wireless network and enter the Wifi passphrase. The light flash red and within a few seconds turn solid blue, You can now unplug the disc from the mains and plug it in at your preferred location in your home. Smart Wifi: 18 month minimum term applies. He has more than 8 years of Tech Journalism. To do this, plug up the cable in the disc’s RJ45 socket. If you are struggling to have internet access in a particular area of your home, switch on to the BT wifi. You own the Smart WiFi disc and 4GEE WiFi mini device after 6 months. So the problem must have been some corruption within the Smart Hub 2. How To Cast BT Sports On Chromecast In Easy Steps, BT Change of Address - The Ultimate Guide, How to Claim BT Reward Card : Detailed Guide, Can You get BT Sport on Sky TV? He's been featured on Xtrium, Startup TV, State of Digital Publishing and Growmap. If I set the reset pad(pad 11) low, the modules disconnect. 01-04-2019 You can even place the disc farther from the hub while maintaining the Ethernet connection back to the router. If you don’t have access, place the disc between the Hub and an area in your home with poor wifi connection.
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